Basic

Loyalty Programs

Loyalty programs are a powerful way to increase customer retention and lifetime value. With Giftoin, you can create sophisticated loyalty programs that reward users for various actions.

Basic Loyalty Program Setup

1. Create a points-based campaign in your Giftoin dashboard

2. Set up point values for different user actions:

   • Account creation: 100 points

   • Purchases: 1 point per $1 spent

   • Referrals: 50 points per successful referral

3. Implement point tracking in your application:

// Award points for a purchase
async function awardPurchasePoints(userId, orderAmount) {
  const pointsToAward = Math.floor(orderAmount);
  
  try {
    const response = await fetch(`https://api.giftoin.org/api/v1/gcm/reseller/campaign/${CAMPAIGN_ID}/point`, {
      method: 'POST',
      headers: {
        'x-gft_api_key': 'YOUR_API_KEY',
        'Content-Type': 'application/json'
      },
      body: JSON.stringify({
        userId: userId,
        points: pointsToAward,
        reason: `Purchase points for order ${orderAmount}`
      })
    });
    
    const data = await response.json();
    return data;
  } catch (error) {
    console.error('Error awarding points:', error);
    throw error;
  }
}

1. Create redemption tiers with different rewards:

   • 500 points: 10% discount coupon

   • 1000 points: Free shipping coupon

   • 2500 points: Exclusive digital collectible

Loyalty Program Best Practices

• Make point earnings visible and easy to understand

• Provide a clear path to rewards

• Celebrate milestone achievements

• Create limited-time bonus point opportunities

• Send regular updates on point balances and available rewards

• Analyze redemption patterns to optimize your program